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Questions

What should dialysis patients on Medicare do during a Florida hurricane?

Plan before the storm. Your dialysis center must have an emergency plan and teach you what to do, where to go and whom to call. If your center closes, Florida's ESRD Network 7 (patient line 1-877-936-9260) can help you find treatment, supplies and transportation. With Medicare Advantage, also call your plan.

Start with your dialysis center

Federal rules (42 CFR 494.62) require every Medicare-certified dialysis facility to have an emergency preparedness plan and to train patients on it, including what to do, where to go, whom to call (with a backup phone number for the facility) and how to disconnect from the machine in an emergency. Before hurricane season, ask your center:

  • where you'd get treatment if the center closes or loses power or water;
  • how the center will reach you, and the backup number to call;
  • whether you should get treatment early if a storm is coming;
  • what diet and fluid limits to follow if a treatment is delayed.

Florida's ESRD Network 7

Medicare.gov says your End-Stage Renal Disease (ESRD) Network can help you get your dialysis treatments and find out whom to contact for supplies, drugs, transportation to dialysis, and emergency financial help if you need it. Florida has a network of its own, ESRD Network 7, run for CMS by Alliant:

CMS requires ESRD Networks to track whether facilities are operating and whether patients can get treatment during an emergency, so the network knows which centers are open after a storm.

Original Medicare or Medicare Advantage

With Original Medicare, you can get dialysis at any facility that accepts Medicare, in Florida or wherever you evacuate. With Medicare Advantage, call your plan to find a facility and learn which rules change in the emergency. When the President, the HHS Secretary or the Governor of Florida declares an emergency and access to care is disrupted, Medicare Advantage plans must cover Medicare-certified facilities outside the network at in-network cost sharing and waive referral rules (42 CFR 422.100(m)).

A dialysis storm checklist

  1. Get your center's emergency plan and save its backup number and Network 7's line in your phone and on paper.
  2. Keep a copy of your treatment details: your schedule, prescription, access type, medicines and doctor's name.
  3. Register if you'd need help. Consider Florida's Special Needs Registry if you'd need help evacuating or in a shelter.
  4. Tell your center where you're going if you evacuate.

More in hurricanes and Medicare in Florida.

What do I do about my medicines if I evacuate?

Pharmacies, receipts and longer supplies.

Sources

More questions in this guide

Part of the guide: Hurricanes and Your Medicare in Florida · All questions

Frequently asked questions

What is Florida's ESRD Network?

ESRD Network 7 covers Florida only. It works for CMS, and CMS requires ESRD Networks to track whether dialysis facilities are open and whether patients can get treatment during an emergency. Its patient line is 1-877-936-9260.

Can I get dialysis at another center if I evacuate?

With Original Medicare, you can go to any dialysis facility that accepts Medicare. With Medicare Advantage, call your plan; when a declared disaster disrupts access to care, the plan must cover Medicare-certified facilities outside its network at in-network cost (42 CFR 422.100(m)).

Should dialysis patients join Florida's Special Needs Registry?

If you would need help evacuating or in a shelter because of a disability, consider it. The registry is run by Florida's Division of Emergency Management and your county, not Medicare, and registering doesn't guarantee a special needs shelter.

Licensed insurance agents for Florida

These independent insurance agents are licensed in Florida and work with Benefits Life, the publisher of this site. When they enroll you in a plan, the agent and Benefits Life may be paid by the insurance company. Learn more.

Colin Lewis

Colin Lewis

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Littleton, CO · English

Tri Ma

Tri Ma

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Independent licensed insurance agent in Florida

Westminster, CO · English, Vietnamese

Bernadette Cox

Bernadette Cox

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Larkspur, CO · English

Floribel Merced Lopez

Floribel Merced Lopez

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Independent licensed insurance agent in Florida

Colorado Springs, CO · English, Spanish

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