How often you renew
DCF's policy manual (section 0840.0100) sets a 12-month review period for SSI-related Medicaid, which includes MEDS-AD, Medicare Savings Programs and long-term care Medicaid. Medically Needy ("share of cost") is re-enrolled before each enrollment period ends.
Federal rules (42 CFR 435.916) require DCF to renew you without asking for anything if it can do so with information it already has. If it can't, it sends you a review notice.
If you get SSI, Social Security provides your Medicaid and you don't renew it with DCF. If your SSI stops, DCF checks whether you qualify another way without a new application.
Steps to renew online
- Watch your mail. DCF's notice shows when your period ends. Renew by the 15th of that month.
- Log into MyACCESS. Go to myaccess.myflfamilies.com. If you don't have an account, create one and use "Link to your Benefits" to connect it to your case.
- Complete the renewal from your dashboard. Include any change in income, assets, address or living situation.
- Upload what DCF asks for. DCF gives you 10 calendar days from the date it mails the verification checklist. MyACCESS lets you upload documents.
- Check the result. DCF mails a notice of its decision. Your gold Medicaid card stays the same.
If you can't do it online
- DCF Customer Call Center: (850) 300-4323, Florida Relay 711 or TTY 1-800-955-8771.
- A DCF customer service center or a DCF Community Partner location.
- DCF doesn't require a face-to-face interview for a review unless you ask for one or the case is complex; it can be done by phone.
If you missed the deadline
DCF's manual says that if you turned in the renewal in the last month but the last document arrives the next month, DCF can keep the case open or reopen it up to the 30th day after the period ended. DCF can also look at retroactive Medicaid for months you lost if you have unpaid medical bills. If you still lost coverage, apply again in MyACCESS. If you're in a D-SNP, call your plan too. More in Florida Medicaid and Medicare.
Related questions
Can I have Medicare and Medicaid at the same time in Florida?
How dual eligibility works.
Can permanent residents get Florida Medicaid?
The five-year wait and its exceptions.
Do I have to join a Medicaid managed care plan if I have Medicare?
How SMMC works with Medicare.
Sources
- DCF — Economic Self Sufficiency Frequently Asked Questions
- DCF — ESS Program Policy Manual, chapter 0800 (0840.0100–0840.0601, reviews)
- DCF — Medicaid
- DCF — Public Benefits and Services
- eCFR — 42 CFR 435.916, periodic renewal of Medicaid eligibility
- DCF — Economic Self Sufficiency Forms (CF-ES 2505)
More questions in this guide
- Do I have to join a Medicaid managed care plan if I have Medicare in Florida?
- Can I have Medicare and Medicaid at the same time in Florida?
- Can permanent residents get Florida Medicaid?
- What is a dual eligible special needs plan (D-SNP) in Florida?
- What is a FIDE SNP in Florida?
- What is MEDS-AD Medicaid in Florida?
- What is the Florida Medicaid Long-Term Care program (SMMC LTC)?
Part of the guide: Florida Medicaid and Medicare together · All questions
Frequently asked questions
Do I have to renew if nothing changed?
Yes. DCF says you must renew at the end of your benefit period even if nothing in your household changed, unless DCF tells you it renewed your case with information it already has.
What if I can't renew online?
The time to renew online may have passed. DCF says to log into MyACCESS and choose "Apply for Benefits" from your dashboard, or call the Customer Call Center at (850) 300-4323.
Can a family member renew for me?
Yes. You can name them on DCF's Appointment of a Designated Representative form (CF-ES 2505). If you can't act for yourself, the representative can use the self-appointment part of the same form.
Do Medicare Savings Programs need renewing too?
Yes. QMB, SLMB and QI are Medicaid coverage that DCF manages, and they're reviewed too. Losing one can affect your Extra Help and your eligibility for a D-SNP.
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