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Questions

Someone used my Medicare number in Florida. What do I do?

Call 1-800-MEDICARE (1-800-633-4227) and tell them you think someone is using your Medicare number. Then check your claims in your Medicare.gov account or plan statements, report the fraud to the HHS Office of Inspector General at 1-800-HHS-TIPS, and, if your other personal information was taken, file an identity theft report at IdentityTheft.gov.

Signs someone is using your number

  • Your Medicare Summary Notice, Medicare.gov claims or plan Explanation of Benefits lists a doctor, test or piece of equipment you don't recognize.
  • A box of supplies, a brace or a test kit arrives that your doctor didn't order.
  • You gave your number to a caller offering a "new card," a test or equipment.

These are exactly the schemes behind recent Florida cases: in the 2026 national takedown, federal prosecutors in Miami charged one defendant over more than 3.7 billion dollars in false claims for catheters and other equipment.

What to do, step by step

  1. Call 1-800-MEDICARE. Medicare says to call if you think someone else is using your Medicare number (TTY 1-877-486-2048). With a Medicare Advantage or drug plan, also call the number on your plan card or I-MEDIC at 1-877-7SAFERX (1-877-772-3379).
  2. Check every claim. Create or log in to your Medicare.gov account to see Original Medicare claims as soon as they're processed. Write down each service you didn't get.
  3. Report the fraud. To HHS-OIG online or at 1-800-HHS-TIPS (1-800-447-8477). The Senior Medicare Patrol's national line, 1-877-808-2468, can help you sort out what to report.
  4. Report identity theft. If your Social Security number or bank details were also taken, CMS suggests filing with the Federal Trade Commission (IdentityTheft.gov or 1-877-438-4338) and your local police.
  5. Check your credit. CMS points to annualcreditreport.com (1-877-322-8228) for your credit reports.
  6. Refuse deliveries. Return anything you didn't order and keep watching your statements for several months.

If you also have Florida Medicaid

If the fraud involves Florida Medicaid, report the provider to the Attorney General's Medicaid Fraud Control Unit at 1-866-966-7226 or to AHCA Medicaid Program Integrity at 1-888-419-3456.

More in Medicare fraud in Florida.

Sources

More questions in this guide

Part of the guide: Medicare fraud in Florida: how to spot it and where to report it · All questions

Frequently asked questions

Will Medicare give me a new Medicare number?

Ask when you call 1-800-MEDICARE. Medicare decides case by case. After a 2025 data incident, for example, CMS said it was replacing Medicare numbers for affected people and mailing new cards as needed.

Do I have to pay for services I never got?

No one should bill you for care you didn't receive. Report the charges to 1-800-MEDICARE, and if a provider or debt collector contacts you, tell them in writing that you didn't get the service and that you reported it as fraud.

What if a family member used my number?

It is still fraud. Report it to 1-800-MEDICARE or HHS-OIG. If an older or disabled adult in Florida is being financially exploited by someone, you can also call the Florida Abuse Hotline at 1-800-962-2873.

Licensed insurance agents for Florida

These independent insurance agents are licensed in Florida and work with Benefits Life, the publisher of this site. When they enroll you in a plan, the agent and Benefits Life may be paid by the insurance company. Learn more.

Shirley Haddan

Shirley Haddan

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Independent licensed insurance agent in Florida

Pueblo, CO

Tri Ma

Tri Ma

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Independent licensed insurance agent in Florida

Westminster, CO · English, Vietnamese

Sarita Shoemaker

Sarita Shoemaker

5.0 out of 5 stars (7 reviews on MedicareAgents.com)

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Independent licensed insurance agent in Florida

Monument, CO · English

Kelli Holt

Kelli Holt

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Independent licensed insurance agent in Florida

Colorado Springs, CO · English

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